Privacy Notice

This is our privacy notice. It tells you how we collect, use and share your information. We will always treat your information with respect and keep it safe to protect your privacy.

We collect your personal information so we can

  • contact you
  • identify you
  • work out how we can help you, and
  • look at what other services might help.

We get this information from you when we work with you. Sometimes we create and record information about you.

We use your information to:

  • look at how we operate
  • design new services or tools, and
  • report to our funders.

When we use your information, we’ll identify you when we need to help you. We’ll try not to identify you when we look at how we operate and design new services or tools. When we report to funders, we will remove any directly identifying information (e.g. names, addresses).

Sometimes we need to share your information with people or organisations.

We share your information when:

  • our reason for sharing matches the reason we collected it
  • we have a specific legal reason
  • you give us permission to share it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 07 839 9039.